Svchost (4204,D,21) SRUJet: A bad page link (error -338) has been detected in a B-Tree (ObjectId: 31, PgnoRoot: 7633) of database C:\WINDOWS\system32\SRU\SRUDB.dat (2400 => 12609, 31). Not sure where/how to find all of the ESENT events, but under administrative events, tons of these, looks like one about every minute or so, from various sources, but almost all from “Database corruption”. Because of that, I could not delete the SRUDB.dat file. I could not seem to stop the service, the stop request timed out, and it’s status is now just “stopping”. Is about 61MB on my system, but doesn’t show any updates in the last ~22 hours. The file "C:\Windows\System32\sru\SRUDB.dat" The HP support is abysmal – it took several minutes for him to echo back “so this is your computer system?”, and then the only suggestion was a factory reset. There is an online thread on this in the HP forums, which does not seem to show any fix. ![]() I ran "sfc /scannow." and "Dism /Online /Cleanup-Image /RestoreHealth" – no effect. I ran all of the diagnostics in the HP Support Assistant, all passed – no effect. I created a new (admin) user, same problem. In the last few days it started having poor performance, with Task manager showing Diagnostic Policy Service taking up to 30% or more of CPU.ĭownloaded all current windows upgrades – no fix. ![]() ![]() HP Spectre x360 - 13-4197dx (ENERGY STAR) In the last few days, this laptop started having poor performance, with Task manager showing Diagnostic Policy Service taking up to 30% or more of CPU.
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